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View Full Version : Extended warranty? which stores?


Otakud
01-23-2003, 12:02 AM
So I currently owned my NX60 for a total of 1 1/2 weeks, and I've probably wated 80% of my free time fiddling with it. But that's besides the point. I'm still under my 30 days satisfaction guarentee from Fry's Electronics, but I didn't get any extended warranty (wasn't offered?) one. Should I then get a refund on my current clie, run down to Best Buy or some other nationwide retailer and get another one there with an extended warranty? Or are the extended warranty programs just trash anyway?

I've been reading some things about people saying that they're going to go to best buy and exchange their NX for a NZ with their extended warranty plan. How does this work? I'm interested in these other warranty programs from other retailers like Circuit City, CompUSA (I know there's a thread on here explaining how horrible they are), etc, etc. I'd like to re-purchase it at a local place, meaning not online. So basically, what warranty program are you covered under, and what are the terms including exchange, parts/labor, damage, defect, etc and how long does the warranty last? Also, most importantly, if any of you encounted problems with your clies, how was the actual service at the place where you purchased your extended warranty?


btw....i just picked up 2 128 memory sticks (sandisk brand) from Dell. They have an online deal with 10% off all memory, and if the order is > $100, then free ground shipping. So I ended up paying around $45 per memory stick, free shipping. Thought it was a good deal, so I mentioned it.

dramsey
01-23-2003, 12:37 AM
No extended warranty plan will let you trade in your older Clie for a newer model, paying only the difference in price, despite what venal salesmen and others may tell you.

I should emphasize this: NONE. If the salesman says their store's warranty will, ask to see that provision in writing.

Some people have managed to wangle warranty upgrades when their model Clie was no longer available. Some even openly suggest damaging your machine deliberately to try for an upgrade via warranty replacement. I'll leave the ethics and reliability concerns of this method as an exercise for the reader.

Taken on their own, extended warranties are almost always a waste of money.