fpratt
05-02-2003, 09:32 PM
Okay, another problem:
I just received my N760C Back from Sony. There was something loose inside, and they apaprently replaced the boards and the digitizer. Not long after doing a hotsync, the unit froze and required a soft reset. I did it, and the unit would no start up. When I did the soft reset, the backlight comes on and the unit goes through the "Palm Powered" "Clie" as usual, but then it freezes up on the screen that displays "SONY". Hitting the power button at this point does nothing. A Hard Reset displays the "Palm Powered", then directs me to hit the "up" button to erase all data. When the button is hit, the backlight comes on and the unit freezes on the "Palm Powered" screen.
The only thing that works is a warm reset (holding the "up" button while hitting the reset button). The unit starts up and will let me do a HotSync. However, the system seems to be stuck in lo-res mode. Trying to check the "Enable Hi Resolution Assist" in the preferences gives me an error stating "the application cannot be run becuase the required system files are missing." The jog dial and back buttons don't work either. I also get an error stating "application internal error occured (code: 0X8303(33539))" when I try to run AudioPlayer.
Any ideas, or should I just try sending it back to Sony again to get them to fix it?
Thanks!
-FGP
I just received my N760C Back from Sony. There was something loose inside, and they apaprently replaced the boards and the digitizer. Not long after doing a hotsync, the unit froze and required a soft reset. I did it, and the unit would no start up. When I did the soft reset, the backlight comes on and the unit goes through the "Palm Powered" "Clie" as usual, but then it freezes up on the screen that displays "SONY". Hitting the power button at this point does nothing. A Hard Reset displays the "Palm Powered", then directs me to hit the "up" button to erase all data. When the button is hit, the backlight comes on and the unit freezes on the "Palm Powered" screen.
The only thing that works is a warm reset (holding the "up" button while hitting the reset button). The unit starts up and will let me do a HotSync. However, the system seems to be stuck in lo-res mode. Trying to check the "Enable Hi Resolution Assist" in the preferences gives me an error stating "the application cannot be run becuase the required system files are missing." The jog dial and back buttons don't work either. I also get an error stating "application internal error occured (code: 0X8303(33539))" when I try to run AudioPlayer.
Any ideas, or should I just try sending it back to Sony again to get them to fix it?
Thanks!
-FGP