Unregistered
04-28-2003, 10:24 AM
I purchased Palmhandzipper from Palmgear on Apr 21. The email that was sent to Handwatch for the unlock code contained the wrong serial number. I did not catch it until I received the email with the unlock code and it did not register my software. I replied to the email stating the problem, sent them the correct serial number, and requested that they send the correct unlock code. I even went to their website(www.handwatch.com) and requested the correct code from there. I was going to use the software to unzip Mapopolis maps for the trip over the weekend. So Thursday afternoon, I sent them another email begging them to send me the unlock code before the weekend.
It is now Monday, Apr 28. I have not received a single reply from them since that first email.
I am furious that I have bought a software that is useless to me without the unlock code. I am furious that I have not received a single email response from them since I have requested a new code.
Anyone else have similar bad experience with this company? Did you get your problem resovled? And how did you get your problem resolved?
Thanks for the info.
It is now Monday, Apr 28. I have not received a single reply from them since that first email.
I am furious that I have bought a software that is useless to me without the unlock code. I am furious that I have not received a single email response from them since I have requested a new code.
Anyone else have similar bad experience with this company? Did you get your problem resovled? And how did you get your problem resolved?
Thanks for the info.