Docs to go 10.0 - Worth it?

[Icecruncher]

Anyone tried this yet.

It was SUPPOSED to be a cheap upgrade from 9.0. Yeah right! They still want $30.00 to upgrade. It is not Vista compatible yet (only Word 2007 and Excel 2007 I think) they have a note about that on the Dataviz site.

So you aren't getting much for the money. I just upgraded to 9.0 a few weeks ago. I'm an avid DTG user but it seems like raw deal right now on that, or am I missing something

Edit: my mistake on time of upgrade. They say it was October of 2006, not a few weeks. See post of reply on page 2

[dragonsgames]

Well if you just bought 9, email and maybe you will get it for free or an extra discount. If you are going to be using Vista and Office 2007, I think 10 is what you are going to have to use.

[Icecruncher]

True, but watch them release 11 within a few months also. To "provide complete compatibility" with Vista or something like that.

I don't need it yet, I primarily use the mac. And the new version of Office for Mac won't be out until late this year.

It just ticks me off.

[cheys03]

Ticks me off too - $30 for an upgrade, seemingly twice a year.
They bombard you with emails until you do upgrade.
Each upgrade builds slightly on the last version - poor value for money.
Some of the stuff I can agree with, i.e ability to open PDF docs, but using 2007/Vista should be a FREE MAINTAINENCE UPGRADE

[PinCushionQueen]

Ticks me off too - $30 for an upgrade, seemingly twice a year.
They bombard you with emails until you do upgrade.
Each upgrade builds slightly on the last version - poor value for money.
Some of the stuff I can agree with, i.e ability to open PDF docs, but using 2007/Vista should be a FREE MAINTAINENCE UPGRADE

I bet the upgrade cost is coming from the Great Microsoft Empire charging DataViz to use their new software - then that charge is being passed on to the consumer. I doubt very seriously this is all DataViz fault... It would be bad business for them to pay Microsoft and just eat the cost providing the update free to consumers. Just my $0.02 ;)

[cyberdude]

The upgrade was free for me :) . Actually it cost 19.00 when i upgraded to 9.x to buy "2007 insurance" which gave me a free upgrade to v10 when it came out. I haven't installed it yet, but I will soon.

[applejosh]

I purposely did not buy 9.0 because of this. I didn't have a need for the "Intact" technology, and thought the $30 then was way to much for the very modest (at least from my point of view) changes. Upgrade price is still $30 from version 8, which is working fine for me. (Upgrading from version 7 is also $30 on my account page.) I may upgrade to 10.0 if I start encountering the new files, but so far none of my clients have even thought about upgrading to Office2007. It would also be nice if they included support for the OpenDoc spec, too. (I actually run across that format more than Microsoft's new one, but then again it has been out longer.)

[Blue Knight]

I went to the Dataviz website to check this out. I went to the Redownload Software page to see if any of my other applications have been upgraded. I noticed you are required to purchase a maintenance plan in order to redownload software already purchased. That rots!!

I agree with comments made in this thread and others about Dataviz's upgrade policies. They offer supposed "major" releases that don't really do that much. I waited to upgrade Docs2Go from v7 to v9. I will probably wait until v11 or v12 to upgrade again.

[applejosh]

I went to the Dataviz website to check this out. I went to the Redownload Software page to see if any of my other applications have been upgraded. I noticed you are required to purchase a maintenance plan in order to redownload software already purchased. That rots!!

I agree. Thanks Handango, for the bright idea... It's not enough that they charge out the wazoo for incremental upgrades; they have to get you with really stupid "maintenance" plans just for the right to re-download software that you paid out the wazoo for. Maybe I won't upgrade. That's a stupid policy change.

[applejosh]

Also, just fully read everything on the product page (after listening to the 1src podcast), and (as pointed out in the podcast) it currently only reads Office 2007 files. Writing capability will be released later this year (in a supposedly free update for 10.x users). I'm really not rushing to upgrade now.

[jjesusfreak01]

Back in the olden days of dataviz, you could download the trial, and then just input your serial number and activation key, which would unlock it. None of this idiotic, "redownload" stuff. Oh, and you could look up your activation code from their website too.

[idian]

I was a DTG user, starting from version 7, 8 and 9 but i stop when i saw the maintenance plan and the $30 price tag just so that DTG can read Office2007 files.

[applejosh]

You could also re-download previous versions you paid for if you thought the current version was a ripoff and didn't want to shell out $30 for cosmetic reasons. I guess they're trying to force you to upgrade now.

[wellsjs]

I noticed you are required to purchase a maintenance plan in order to redownload software already purchased. That rots!!Right now I'm thinking a little stronger than "rot!" I just verified this and emailed them informing them I will never spend another dime with them. Actually I had already decided that . . . reason I'm still on v8. Hey, if I could delete DTG from ROM on my Treo, I'd go with QuickOffice in a heartbeat.

[The New No. Two]

Right now I'm thinking a little stronger than "rot!" I just verified this and emailed them informing them I will never spend another dime with them.

I have just done the same.

I encourage others to do this if you think it's wrong for Dataviz to charge you $4.99 a year for software you already paid for.

[mrp123]

Caveat Emptor.

I just ignored their phony download service scam. I have issue with their vague definition of "insurance". They offered me and others to pay extra money while upgrading to version 9 to get what they called insurance for Office 2007 compatibility. Call it a far fetched idea, but when a program has the ability to open, edit and create MS Word documents and comparable formats also claims to offer support for a future version of Word documents and insists on a payment to do so, I would expect that support to extend to editing and creating, not just simple viewing. Caveat Emptor.

My prediction is if I want to edit 2007 format, that'll cost me more money for version 11. It likely would have been cheaper to buy the downgrade from version 8 to version 9 so I could make XY plots, which is what I really needed yet unexpectedly lose all support for previous formats (remember that, anyone?), and let version 10 pass me by. Come to think of it, if the past is any indication, version 11 may only work with Office 2007 format and beyond.

I already know they ripped me off. This is just confirming it.

[applejosh]

Not to defend them, but the description for DocsToGo10 does say something about future Office 2007 and Vista updates being free.

• Additional Office 2007 and Vista Support for FREE - Upgrade today and you'll be the first to receive update(s) that will include:
• Support for editing and creating of Word 2007 files
• Support for editing and creating of Excel 2007 files
• Support for viewing, editing and creating of PowerPoint 2007 files


• Vista support

[mrp123]

Not to defend them, but the description for DocsToGo10 does say something about future Office 2007 and Vista updates being free.I understand and that's terrific for those who upgrade today to version 10, as Dataviz says. My problem is I took their previous offer when version 9 was released when they said (paraphrased) "...and if you upgrade today, you get 2007 compatability for x amount of extra $." I can only hope they'll extend this free editing support to those who paid money during the v9 upgrade as well. I'm doubtful though.

[applejosh]

I'm hoping (at least for those who legally have version 10.0) that the editing capabilities will be included with 10.1 or some other point release. If they don't make the editing capabilities available to ALL 10.x users, then I don't envy them the backlash they will receive, if only from 1src users. (I've already sent them a comment expressing my disappointment with their download junk, and that would be a minor thing compared to this Office 2007 stuff.) I wonder if MobiSystems is working on anything in regards to Office 2007. Heck of a chance for them to grab some converts I would think. (I really don't mind MobiSystems Office Classic (I am a registered user); I'm just used to Dataviz. But that could change with their current trend of screwing the customer out of every penny they can.)

[wellsjs]

The reply to my email said that I could regain access to WHAT I ALREADY PAID FOR by paying them another $2.99 . . . annually. They call it, software download insurance!!! What a crock! NO WHERE else in the Palm software world have I ever had to pay more money to download what's already been paid for. I will not be nickel and dimed! I wish someone would sue their tails off! :mad:

Oh I wish someone would do the JackFlash thing for the Treo 700p so I could remove their SW from ROM and replace it with QuickOffice. :)

[Pathdoc]

Might I suggest that everyone go here (http://www.dataviz.com/eforms/sales/infomailform.html) and voice their displeasure at this new policy concerning the "Redownload maintenance insurance". I just sent a rather pointed message that included the fact that should I need to redownload, I will be bringing this charge to the attention of the consumer fraud division of the attorney general for my state.

[Dick Tracy]

The reply to my email said that I could regain access to WHAT I ALREADY PAID FOR by paying them another $2.99 . . . annually. They call it, software download insurance!!! What a crock! NO WHERE else in the Palm software world have I ever had to pay more money to download what's already been paid for. I will not be nickel and dimed! I wish someone would sue their tails off! :mad:
Handango started this "download insurance" exploitation last year.

[FerdFerd]

Handango started this "download insurance" exploitation last year.And they aren't the only ones to do it. I refuse to participate. Instead, I periodically burn all my Palm software distribution files to a CD for storage.

I've encountered the same for Windows software too.

[Icecruncher]

I understand and that's terrific for those who upgrade today to version 10, as Dataviz says. My problem is I took their previous offer when version 9 was released when they said (paraphrased) "...and if you upgrade today, you get 2007 compatability for x amount of extra $." I can only hope they'll extend this free editing support to those who paid money during the v9 upgrade as well. I'm doubtful though.

This is the reply I got today from them about the upgrade from v9, doubtful is putting it mildly:


From Dataviz 4/11/07
Thank you for your inquiry. I am not positive what email you are
referring to that stated upgrade pricing from v9 to a version with
Office 2007 and Vista support. Regardless, there was over a year of
development and resources required to develop for the new Microsoft
formats and we are still working on improvements to our support (and
Vista support once Palm has a complete update of their Hotsync
software). The update to v10 which will include editing of Office 2007
files will be a free update to registered v10 users. So, we believe that
$29.99 is a fair and inexpensive price for these efforts.

I show that you purchased v9 in Oct 2006. We only currently have 30 day
free upgrade and 90 day half-price upgrade policies in place.
Unfortunately you would be outside of this range in regards to Docs To
Go.

[JAmerican]

I am just waiting for Word/Excel/PPT Mobile for the Dash. This is how you loose customers that are loyal to you. Probably new management or new business stategy or something. Word Mobile etc may not be as great but its not as bloated (from what I hear). DTG does not run fast on my device. Not worth the price anyway.

JAmerican

[wellsjs]

I have deleted the DTG update to V8 (can't delete DTG V8 in ROM). I installed QuickOffice 7.6.4 and am loving it. No more hotsync duplicate files. The GUI is better, faster, and more flexible than DTG. Check it out! ;)

[stevec]

I'm not overjoyed with the thought of having to pay for another update. We moan when iambic wants $9.95 about once a year, but $30 is too steep; I've no plans to switch to Office 2007 so, if that's the only change, I'll pass.

I have to say that I found v9 a significant improvement over v8 - my real moan is that support and any .1 improvements on v9 now stop. At least MS, even after releasing Vista, will still be working on XP for a few more years (SP3 next year, perhaps?).

[Pathdoc]

This is the reply I got today from them about the upgrade from v9, doubtful is putting it mildly:


From Dataviz 4/11/07

If you paid the additional money via credit card I would look back at your old statements and point out the dates that you provided the payment. If they do not respond, contact your State Attorney General and submit a fraud complaint. Simply search on the web for your state and download the appropriate forms and mail them back.

[Zano2004]

To my way of thinking, Docs To Go should be entirely deleted from the Palm OS. Make it an option like all other software. THE ONLY reason it exists on my devices is that it is burned into the ROM and gets reloaded with hard resets.

[wellsjs]

You can delete the "documents" prc file and any other DTGP (creator ID) files, about 450k, from RAM and if you never launch the DTG application, it will only reside in ROM but take up noone of your RAM! ;)

[Zano2004]

You can delete the "documents" prc file and any other DTGP (creator ID) files, about 450k, from RAM and if you never launch the DTG application, it will only reside in ROM but take up noone of your RAM! ;)Yep, I know. Either I'm lazy as hell or I do a few too many hard resets ...... probably more the former. :D And, the resets shouldn't make any difference since I immediately do a full restore from my SD card.

I still think it sould be deleted from the ROM ....... it is a waste of ROM as well as RAM. ;)

[wellsjs]

I urge folks to try QuickOffice 7.6.4. I like it a lot. Hadn't tried the earlier version I bought a while back in some time, and certainly not on my Treo 700p. With FontBucket and the slider zoom feature, you can get the text to the exact smallest readable size you want. That's something I found impossible with DTG. It always was too small or not small enough. Once I moved the Quickword, Quicksheet, and Quickpoint apps to run from the card, it only took up a couple of meg of RAM, leaving me 23.3M still.

[Quietleaf]

Here's my simple question...

Is it possible to enter A SIMPLE TAB CHARACTER in Docs to go 10? In v9 they broke it so that it always put a hanging indent on the entire paragraph instead. They tout this glorious InTact technology, but if you've already set up your tab settings in Word and want to just enter tabs using the same settings in Docs to Go, it wouldn't work. It even wouldn't work if you hit the tab key on the Palm keyboard. Have they fixed this stupid "feature" yet?