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View Full Version : Great repair experience!


dlbernau
12-06-2006, 11:58 AM
I am not a big poster on the forums, but I had such a positive experience with a recent repair I wanted to pass the info along.

My son had a Zire 72 that had a sticky 5 way nav. No big deal, but when the sound output on the device failed we retired it and I got him a new T650 to take to college.

It occurred to me that my mom, who is using a greyscale Visor might enjoy the Zire, so I looked into getting it repaired. Palm was no help, saying the unit is out of production and no longer serviced by them.

I came across Chris Short's name on the Brighthand forum, and sent him an email. He quoted me $48 to repair the sound and the 5 way, or $62 if I would like a new 1100mamp battery installed also.

Here is the interesting part-I sent it to him in Mankato, Mn (about 100 miles from my home in Rochester, mn) on Thursday 11/30/2006. On Saturday, 12/02/2006, I had the unit back in my mailbox, repaired.

I am not affiliated with Chris in any way, but this level of service deserves some recognition, If any of you fellow palm enthusiasts need a repair done, I would highly recommend Chris's service. You can email him for a quote at Chris Short [mailto:ips at chartermi dot net].

Happy Holidays!

GodOwnsAnNX80
12-06-2006, 02:37 PM
Yes, Chris Short kicks butt and it deserves recognition. I hope he's making plenty of money doing this, and if not then he should raise his rates. It's worth it!

QBa
12-11-2006, 07:44 PM
Yep - he was my hero last year when he ressurected my broken Zire72. Great price and fast turnaround time, even to Canada!

(I think I got his name from here though?)

+Kardboard+
12-12-2006, 12:45 AM
Wow, in the Yukon! Nice.

He currently has a few of my devices...heh great guy with clarity in his communications. Another vote for him!

Legodude522
12-12-2006, 11:11 PM
Awesome! Great to hear. My Zire 72 was a little iffy with buttons too. Chris Short has good prices and is a great help to the community. I would like to see him post on forums though.(or does he?)

GodOwnsAnNX80
12-14-2006, 10:23 AM
I would like to see him post on forums though.(or does he?)

I don't think so.