Fatal error after hard reset=( Need help..

[lineus]

Hi folks,
I just got UX50 and initially thought that it is pretty easy to switch to Clie from TT3.. after week of playing around I can say that it is kind of strange device...
OK, right now I have the problem and no solution: after installation all software I used to have on TT3 the problem with Netfront appeared so it can't start at all and only soft reset helps. I decided to perform hardreset to have completely clean device but if I choose not to restore from last backup the fatal error window comes right after digitizer calibration:
MemoryMgr.c,Line:3675,Invalid chunk ptr
or
MemoryMgr.c,Line:5842,SysLinkerStub(): Failed to load shared library
or
MemoryMgr.c,Line:3583,Free handle

second error message appears more often than 1st and 3rd.. I performed now about 20 HR with no results. If I choose to restore from backup the system is working but Netfront is down=(
I would appreciate if you can help me to bring it back to life.. I have to decide now which device to sell T3 or UX50=))

[dmitrygr]

restore frombackup
use filez to set EVERY file in ram as recyclable
soft reset
then hard reset

[lineus]

Dmitry thank you for advise. Fortunately I have Filez in backup but can't imagine to change attribute for all 412 files in RAM one by one. Some of them like Address Book can't be saved as recycable (Error: ROM based in update file)...
What is really wrong with the system?

Спасибо! :)

[dmitrygr]

then all non-rom-based. and sorry, but you'll just have to do it 400 times. if you're lucky it will help. if you're not, i cant get worse can it?

[lineus]

OK, thanx! Now I know which device I have to sell :rolleyes:

[m0nkeyb0y]

OK, thanx! Now I know which device I have to sell

Yeah, the TT3 is nothing but junk. ROFL ;)

[lineus]

:) yeah but this junk doesn't usually die on me.

BTW I tried to mark all files and do both resets after that but no result=( Only change is the fatal error message which has no details now.. Just FATAL ERROR.. And strange is that after I mark "recycable" box for the file, save it and come back to check - the box is not marked. Filez are in RAM but now I'll try to move it to MS and do the same... I really like UX50 but would like it to be more reliable.
And I am still lookong forward to hear explanation of such behavior: in it my mistake, software bugs or just problem of Sony programmers???? :confused:

[dragonsgames]

Well let's see... you tried to install all the software from another device... BAD IDEA! You should have seen it coming.

[m0nkeyb0y]

That is a bit harsh dragonsgames; it is quite logical to assume that apps written for the Palm OS will work across hardware platforms without a problem. In fact it is generally apps written specifically for the Clie range that don't work on Palm One devices, not the other way round!

[dragonsgames]

Well he said he installed all the apps (I am guessing that includes ROM apps).

[lineus]

Of course I didn't install ROM apps from T3.. Just general Palm OS software... And again I spend half of the day trying to follow Dmitry's advise: I installed 3com file manager to MS and tried to change attributes for all RAM files to "recycable" and even managed to it completely once but when I tried to close application and make soft reset fatal error window came=((( So I can resume this method doesn't work for me. And again I am keeping askibg - why does hard reset is followed by fatal errors???

[dragonsgames]

Currupt ROM? Is are you sure your not restoring? Have you tried a wam reset and deleting all the apps you installed?

[lineus]

May be..=( After warm reset only preferences window starts and no launcher: on the left side of the screen there is no graffity and status bar but only part of grey layout of "PALM tm" start screen.. Of course I can restore from last internal backup and than from MS backup and continue to use device but want to solve the problem.

[dragonsgames]

Yeah, that is what happens in a warm reset. Press an application button, then press back, and you will end up in the launcher. Then find Clie Files, and delete everything you installed.

[lineus]

OK, I did so but nothing in principle changed because in internal backup I have only two nonclie apps: FileZ and Bowling which do not affect the situation. I did full backup from MS and almost everything works as before. I strongly expect the problem raised because of Netfornt. It doesn't work after all kinds of resets and backups. And looks like it started after I installed Netfront 3.1 in addition to 3.0. According instruction from JAmerican's website I didn't do hotsync but just moved Netfront files from MS to RAM. Now I did it again and the result is the same - Netfront doesn't start and clie dies=(

Found this link just minute ago http://www.1src.com/forums/archive/index.php/t-99460.html
Exactly my case and guy also points to Netfront as a cause of problems..

[kiteandcamera]

When in doubt, hard reset, and reinstall apps a few at a time. Test, and repeat until the UX is functioning properly or you find an app that causes system instability. Definitely do not put NetFront 3.1 on the handheld until last since you suspect it may be related to your problem.

[m0nkeyb0y]

Shouldn't you put NetFront on first if you suspect it to be at fault? That saves you trashing the whole unit (and your Sunday afternoon) when you have installed everything else first. If the first app is the problem, then another hard reset and rebuild won't take so long...

[lineus]

Right now I'm waiting for battery drains out.. started movie in TCPMP yesterday evening, today power button didn't want to turn device on so I did softreset and got PALM initial screen with max backlight.. will wait now until it dies completely. And yes, I will not install Netfront 3.1 any more because draining battery out is not very good procedure for its lifespan.. and HR won't help. Opera Mini is my choice now=))) I will let you know what I have after there is no any single electron left inside the battery=)))

[kiteandcamera]

Shouldn't you put NetFront on first if you suspect it to be at fault? That saves you trashing the whole unit (and your Sunday afternoon) when you have installed everything else first. If the first app is the problem, then another hard reset and rebuild won't take so long...

Well, that would depend on the procedure you follow to reinstall your apps. Assuming you are doing a hotsync each time you load new apps, all you would need to do is restore from the previous backup if an app caused system instability. An even better method is to also backup to the MS each time you determine the handheld is in a stable state. In many cases, a simple warm reset and FileZ can remove an offending application without having to resort to a hard reset and restore of RAM data.

[kiteandcamera]

Right now I'm waiting for battery drains out.. started movie in TCPMP yesterday evening, today power button didn't want to turn device on so I did softreset and got PALM initial screen with max backlight.. will wait now until it dies completely. And yes, I will not install Netfront 3.1 any more because draining battery out is not very good procedure for its lifespan.. and HR won't help. Opera Mini is my choice now=))) I will let you know what I have after there is no any single electron left inside the battery=)))

Why not just do a hard reset and start over? I don't see why you have to drain the battery. Alternately, you could open up the UX, disconnect the battery for a few minutes and reconnect it. That would save you the hassle of draining it off.

[lineus]

to kiteandcamera: i can't just do HR becasue it doesn't work and gives me number of fatal errrors (see firs post in the thread). Also I tried to remove battery through side door but it is impossible since it glued really hard and I don't have 5-pin screw driver to open device.

BUT battery draining really helped. Looks like everything was erased and UX started only with ROM files. Now I want to do full charge and try to perfrom HR to see if there are fatal errors coming. I hope not...
And Netfront works=)

PS Guys I really can't decide which device to keep and which to sell.. UX is very stylish and has WiFi. I can even humble with 3,25" screen, weak IR and not very fast CPU but the main con is the battery charging.. only craddle.. I was so happy with T3 4xAA batteries attachable module which gives unlimited working time... :confused:

[m0nkeyb0y]

There are a few ways around the battery life issue if you are willing to open your UX and make a very simple modification. Do a search for USB Mod on this forum and you will see. It is also worth noting that a very small flat head screwdriver is more than adequate to undo the screws on the UX; you do not need a five-point driver at all. Just be very careful when removing the case as the internal speaker is glued to it and the wire between the two is very easily snapped if you don't know it is there!

[dragonsgames]

to kiteandcamera: i can't just do HR becasue it doesn't work and gives me number of fatal errrors (see firs post in the thread). Also I tried to remove battery through side door but it is impossible since it glued really hard and I don't have 5-pin screw driver to open device.
Glue? There isn't glue...?!?!?

[lineus]

Glue? There isn't glue...?!?!?

I opened side door and tried to pull out battery using short piece of plastic tape connected to it but this tape just came off. Battery is sitting inside very tight....

I performed HR just few minute ago and everything is fine. Guys I really appreciate your help. Thanx a lot!:)

Yes I saw number of pages about USB charging mod but do not really feel myself ready for such kind of modifications yet. Also I have to test WiFi now to be sure that there is no falling-away chip :rolleyes: