What to do with dead T/C

[larock]

Ok, I just couldn't pass it up, I was walking through CampUSA and saw a Tungsten C in the "Manger's Special" case. It still had the screen protector and was basicly brand new (box looked beat and the cd was missing). It was listed at $98, when I got it to the register it rang up $20 less, so I got it for under $80. I get it home plug it in and let it sit for 3 hours before playing with it. I push the power button and nothing. I called Palm support and was told because it was an open box it was out of waranty. What to do, according to the reciept I can return it to CompUSA, but should I keep and and see if maybe just the charger is dead or maybe the battery needs to be replaced? What to do.....

[Dick Tracy]

Chris Short is great at fixing things. He's on ebay but I don't remember his screen name there. You can probably find a link at Brighthand.

[larock]

Here's an update, after letting it sit for 3 hours I noticed that neither the T/C or the plug felt warm so I rummaged around and found another pulg with similar specs and tried it (what did I have to lose?) and hey then I noticed there is a green charging light on top of the T/C. So I'll give it another 3 hour before playing with it again.

[Dick Tracy]

Could have been a bad cable. If no joy after the three hours, try a soft reset while plugged in (also known as an in-cradle reset) then leave for three hours.

You can download the basic Palm Desktop and hotsync from Palm.com, otherwise I'd suggest you check ebay.

[larock]

Right on, it charged and is functional.

I've used palms for the last 5 years so I have no shortage of Palm Desktop software.

Thanks for your help!

[Dick Tracy]

Good to hear.

[Romeol]

Yeah, since it's been out that long, the batt was probably beyond dead, and the charger may have died too. Heck, I spent $128 for a huge lot of PDAs that were "dead" and most powered on after a night of charging, albeit some cracked screens and such. :)