voice recorder button crashing unit

[14925]

3 times now my unit has completely frozen when I activated the sound recording function directly from the voice record button, without activating the voice record software first. I have set the default for the button to voice, rather than camera (NX-70). I have jack flash enabled, datebk5, and mapopolis.

Any ideas???

[n2ifp]

Anytime someone has a problem, it maybe necessary to go back to square one. It's like asking where the bear took a dump in the woods without being there to see it :D.

You need to pin it down and that usually requires it to be done by process of elimination. There are many causes, corrupt memory, corrupt memory stick, errant apps, or user induced.

Wiping the slate clean and starting over sometimes is the only way.

You can try to disable hacks, old pre OS5 apps, or try to remember what was done just before the problem occurred. All too often we don't get the whole story until after the fact and sometimes, stuff just happens.

Good backups are most imperative to have and a solid plan should be formulated. One example is rolling backups, reason is sometimes anomalies may not rear it's ugly head right away.

[princemike]

This exact failure happened to me once. It really scared me because my Clie was like new then. Apparently one of the system files became corrupted. A hard reset (reset button and pressing the up arrow key) and wiping the entire unit back to the as shipped state, fixed the problem for me.

MRH

[14925]

Thank you both for your responses. I'll do as suggested.