T3 FatalExc after failed Hotsync

[gandoe]

Houston, we have a problem.

I just did my morning hotsync with my T3, and was also installing 2 new apps (timers, one of which was relatively large - 642k).

The hotsync took an abnormally long time - 30 minutes - at which time I:
- cancelled from the desktop, waited 10 minutes, and nothing happened
- cancelled from the T3 screeen, waited 10 minutes, nothing happened

Then shutdown the Hotsync window on the PC using TaskManager, and then took the T3 out of the cradle.

My T3 then restarted, but on the opening screen came up with a Fatal Alert (FatalException), with no other info.

I tried hitting the onscreen reset button - sometimes the screen responded be selecting the button, and sometimes not...

but in either case, the T3 didn't reset.

I had to push the reset button on the back of the unit to reset the T3 - and in each case it came back to the Fatl Alert screen.

I strongly suspect that either:
- that large program is "overflowing" in memory
and/or
- my data got corrupted.

And suggestions here, other than a hard reset, wiping out all the data, and then reinstalling all the programs? (And I've got a LOT of programs on the T3)

TIA!
Ed

[docholliday]

Try doing a no-notify reset by pushing UP while resetting. If it works, go and delete your failed installs. Then, install a good backup program, such as RescoBackup. So the next time it does it, you can just hard reset and restore from backup!

[gandoe]

Yep, that worked - thanks