Desktop Help

[funkijam]

Hi
I have just upgraded from a Zire72, to a Tungsten T5.
Among the few teething troubles i am having is the problem that now every time i try to add a picture to the media section of palm desktop, i get an error and the programme closes, it does not matter if i drag and drop, or use the add file icon, it will not let me do it.
Heres what i have tried so far, uninstall and reinstall.
Uninstall and reinstall Zire 72 software, (desktop works fine!) install T5 over the top, stops working.
Uninstall, reinstall T5 software, install Zire 72 over the top and i lose the file transfer app.
Can anyone help me Please??

Rachel

[funkijam]

Ok problem sorted.
Corrupt Quick Time!!

[Heather Cullen]

Hi Rachel, welcome to the board and congratulations on your T5. I read your post and am happy you found a solution to your issue. I am writing to tell you that in the future, you can go to the Palm, Inc. Support Knowledge Library when you have an issue. Just type in your concern and solutions will be listed. Here is the link to the library:

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB

You can also register your new device here:

https://www.onlineregister.com/palm/reg/cgi/index.cgi?LANG=EN&CTRY=United%20States

I hope these links help.

Heather