please.. help..Protocol Error (4019)

[jujudaddy]

hmmm...... plaese help..
I don't really know what happen...
thanx for all..

HotSync operation started for GODZIL5 on 11/14/05 08:54:08

Unable to create handheld database. SyncCreateDB returned 4019.
HotSync Exchange synchronization failed

Protocol Error: The requested command is not supported (4019)

Expense - sync configured to Do Nothing
OK Quick Install
OK Note Pad
OK Media
OK eWallet
OK Calendar
OK Contacts
OK Tasks
OK Memos
-- Backing up AppShelf_Category to C:\Program Files\palmOne\GODZIL\Backup\AppShelf_Category.PDB
-- Backing up AppShelf_SpotCategory to C:\Program Files\palmOne\GODZIL\Backup\AppShelf_SpotCategory.PDB
-- Backing up ConnectionMgr50DB to C:\Program Files\palmOne\GODZIL\Backup\ConnectionMgr50DB.PDB
-- Backing up MMNotify Response to C:\Program Files\palmOne\GODZIL\Backup\MMNotify_Response.PDB
-- Backing up TiBRProHistory to C:\Program Files\palmOne\GODZIL\Backup\TiBRProHistory.PDB
-- Backing up Find_DB to C:\Program Files\palmOne\GODZIL\Backup\Find_DB.PDB
-- Backing up MyLittleTankDB to C:\Program Files\palmOne\GODZIL\Backup\MyLittleTankDB.PDB
-- Backing up PACERsrcDB9 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB9.PRC
-- Backing up PACERsrcDB8 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB8.PRC
-- Backing up PACERsrcDB7 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB7.PRC
-- Backing up PACERsrcDB6 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB6.PRC
-- Backing up PACERsrcDB5 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB5.PRC
-- Backing up PACERsrcDB4 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB4.PRC
-- Backing up PACERsrcDB3 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB3.PRC
-- Backing up PACERsrcDB2 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB2.PRC
-- Backing up PACERsrcDB1 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB1.PRC
-- Backing up PACERsrcDB0 to C:\Program Files\palmOne\GODZIL\Backup\PACERsrcDB0.PRC
-- Backing up PACE Data Store Reserve to C:\Program Files\palmOne\GODZIL\Backup\PACE_Data_Store_Reserve.PRC
-- Backing up ContactsBDIndex-PAdd to C:\Program Files\palmOne\GODZIL\Backup\ContactsBDIndex-PAdd.PDB
-- Backing up UninstallManagerData to C:\Program Files\palmOne\GODZIL\Backup\UninstallManagerData.PDB
-- Backing up psysLaunchDB to C:\Program Files\palmOne\GODZIL\Backup\psysLaunchDB.PDB
-- Backing up Graffiti ShortCuts to C:\Program Files\palmOne\GODZIL\Backup\Graffiti_ShortCuts_.PRC
-- Backing up Bluetooth Prefs Backup to C:\Program Files\palmOne\GODZIL\Backup\Bluetooth_Prefs_Backup.PDB
-- Backing up Unsaved Preferences to C:\Program Files\palmOne\GODZIL\Backup\Unsaved_Preferences.PRC
-- Backing up StatusBarResources to C:\Program Files\palmOne\GODZIL\Backup\StatusBarResources.PRC
-- Backing up Saved Preferences to C:\Program Files\palmOne\GODZIL\Backup\Saved_Preferences.PRC
-- Backing up DA Launcher Temp DB to C:\Program Files\palmOne\GODZIL\Backup\DA_Launcher_Temp_DB.PRC
-- Backing up Queries to C:\Program Files\palmOne\GODZIL\Backup\Queries.PDB
-- Backing up PIMsSupportStatus-pdmE to C:\Program Files\palmOne\GODZIL\Backup\PIMsSupportStatus-pdmE.PDB
-- Backing up MultiUserHack5DB to C:\Program Files\palmOne\GODZIL\Backup\MultiUserHack5DB.PDB
OK Backup

[dragonsgames]

Have you ever synced before? If so, try disabling random syncs.

[jujudaddy]

thanx..

but... ^^; what is the random syncs?
how can i disable it?

[dragonsgames]

Disable all syncs, then enable them one at a time.

[Dick Tracy]

Make sure the System conduit is set to Handheld Overwrite Desktop.