palm desktop issues!!!

[jihernandez81]

Hello. I’m hoping you guys can help me with my info. My desktop application will not start up :o(. The GUI does not start but the weird thing is that under task manager, under processes, Palm is shown to be running. I can hotsync just fine but I cannot use the desktop to input data at all :o(. Please help in any way you guys can. I appreciate your time and thank you in advance for your help!

windows sp1
amd 3300+ sempron
latest palm desktop
palm tx... and loving every second of it

[technical1]

Just a stab at this - could be a 'ghost' version of the running of the app that memory did not properly get cleared when you terminated the app.

Also, it might be related to resident programs & their load order; also do you have hotsync.exe set to be loaded every time you have the desktop start? Use taskmanager to end the program & you might want to fool your computer into using a new desktop s/w install. Just rename the C:\Programs\Palm to ...\PalmOrig or something like that & reinstall & pay attention to the settings relating to when hotsync is loaded i.e. always, or when desktop is opened, or manual (I think those are the options)

Good luck & let everyone know how it works out.

p.s. you can always use a file manager to copy your old pda synch files into the new instance of desktop & delete the old one once all looks good & you have all you'll want to keep.

Maybe you'll have to

[jihernandez81]

ok now nothing is working not the desktop program or my ability to hotsync... the strange thing is that within safe mode the program turns on just fine... it freeze when i click on media but the program itself runs fine? tomm i might reformat... i just rebuilt her so the loss is minimal... but if i could avoid it im open to any sugestions... i thought maybe it was a conflict with sp1, what i am currently running... im sure (at leats with my limited knowledge) that it is a software conflict somewhere... i just don't know whre or why it would be happening now...
Thank you guys for all your help... you guys are truly amazing!
Im still open to any suggestions